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FAQs

This is a short list of our most frequently asked questions. For more information about the Governors Harbour Collection, or if you need specific information about the properties within the collection, please email us using the ‘contact us’ link found on the webpage for the property you are enquiring about.

Do I have to change my money?

The Bahamian dollar (BSD) is equal to the US dollar (USD) and are used interchangeably.


What is the weather like in Eleuthera?

Don’t think of the Bahamas as just a winter destination because the summer months are ideal for a vacation too. The ocean is warm and most of the time quite calm. The cloud formations are often awe-inspiring — really spectacular!

The colours of the sky and water are intense and beautiful and an ideal time for snorkelling and swimming and advisable to rent an air-conditioned house.

Winter (November through May) is pleasantly warm with cold fronts sometimes bringing strong winds from the north, a bit of rain and lower temperatures, particularly from mid-January through February.

Check the seven day forecast

ELEUTHERA
Can we use credit cards on the island?

Credit cards are generally not accepted with the exception of a few places; Lakaia’s Variety Store in North Palmetto Point, North Eleuthera Shopping Center in Bluff and the large Rock Sound Market Place in South Eleuthera. Restaurants who do accept credit cards include; Tippy’s, 1648 and Sky Beach Club’s Bistro, as does Bristol Wines & Spirits and 700 Wines & Spirits.

Unless you have a Capital One card, your credit card company will likely add a 3% international surcharge to any transactions. Depending on your bank, it may also incur an international surcharge if you make ATM withdrawals. It is advisable to check with your bank before you travel.


Which airport should I fly into?

Governor’s Harbour Airport (GHB) — as the name suggests, the airport is situated just 13km north of Governor’s Harbour and a short 15 minute drive.

North Eleuthera Airport (ELH) — the airport is situated near Harbour Island in the north. There tends to be a lot more flight options into this airport, so it is worth checking out. Car rental companies will meet you at either airport, but there is usually a surcharge for them to travel to North Eleuthera of around $60. This is still well worth it as a taxi will cost around $130 (each way).

Rock Sound Airport (RSD) — situated in the south of the island, the airport is 42km south of Governor’s Harbour and a 40 minute drive.

See the location map of airports on our travel Info page


Travelling through Florida

There are several airlines that fly into Governor’s Harbour Airport from both Fort Lauderdale (FLL) and Miami (MIA). Aztec Airways flies from the Fort Lauderdale’s Executive Airport to Governor’s Harbour with a quick stop in North Eleuthera Airport. Silver Airways offers direct services from Fort Lauderdale to either Governor’s Harbour Airport or North Eleuthera Airport. American Airlines offers direct flights from Miami to North Eleuthera Airport.


Travelling through Nassau

Once you are booked to Nassau, you will need to make reservations on one of three local carriers (Bahamas Air, Pineapple Air and Southern Air). Once you are booked to Nassau, you will need to make reservations on one of three local carriers (Bahamas Air, Pineapple Air and Southern Air). All three airlines fly to Governor’s Harbour Airport. There are regularly scheduled services for the 15 minute flight from Nassau to Governor’s Harbour in the morning, afternoon and evening.


What documents do I need to come to Eleuthera?

Entry requirements differ depending on what country you are a resident and citizen of.

See below to check what necessary documentation you will need to insure a smooth entry into the country.

Note: Where a minor/child is traveling with only one parent, a notarised letter of permit from the parent not traveling may be requested. If traveling with non-parents, a notarised letter from the minor’s guardians is required. The letter should indicate that the chaperones are authorised to travel outside the country with the minor, as well as permit the chaperones to seek medical attention for the minor, if necessary.

US Citizens

For current information on regulations for international travel, visit the Travel Section of the US Customs and Border Protection Home Page: https://www.cbp.gov/.

Canadian Citizens

A Canadian citizen does not require a visa to visit The Bahamas and can remain there for a maximum period of 8 months. The individual, however, must have the following documents:

A return ticket + a Canadian passport, with an expiry date that is NOT less than 3 months, after leaving The Bahamas (for direct travel) and NOT less than 6 months (if transiting through other countries such as the US)

Canadian Permanent Residents

Permanent Residents of Canada (formerly known as Landed Immigrants) may stay in The Bahamas for 30 days without a visa. They must travel with the following items:

A valid passport from your country of origin of which expiry date, after return from The Bahamas, must NOT be less than 3 months (for direct travel) and NOT less than 6 months (if transiting through other countries such as the US)

A return ticket + an original Canadian Permanent Resident CARD of which the expiry date must NOT be less than 3 months (for direct travel) and NOT less than 6 months (if transiting through other countries such as the US)

Latin American Citizens

To enter The Bahamas, citizens from Latin America are required to present a valid passport which must cover the period of intended stay. You are not required to have a Bahamas visa if the stay is less than 3 months. If you are departing The Bahamas for a country that has the passport validity requirement of six (6) months beyond the dates of travel, then that requirement will be enforced.

You must also have a return ticket or onward journey ticket, hotel confirmation (if staying at a hotel, or name and address of residence) and, if requested, proof of funds to support your visit.

NOTE: If you are using an electronic ticket, please show Immigration a copy of your travel itinerary and ticket number.

Citizens from other Countries

Citizens from countries other than the US and Canada are required to present a valid passport to enter The Bahamas, which must be current up to your travel period, and some countries are also required to have a Bahamas visa. If you are departing The Bahamas for a country that has the passport validity requirement of six (6) months beyond the dates of departure, then that requirement will be enforced. You must also have a return, or onward journey ticket, hotel confirmation (if staying at a hotel, or name and address of residence) and proof of funds to support your visit. To view the entry requirements for your country of birth, please visit the link below.

VISA REQUIREMENTS FOR FOREIGNERS TRAVELLING TO THE BAHAMAS

NOTE: If you are using an electronic ticket, please show Immigration a copy of your travel itinerary and ticket number.

Indian Nationals who have Schengen, USA, UK, and Canadian Visas - As of April 20, 2018, The Bahamas will facilitate the entry of Indian Nationals who possess Schengen, USA, UK, or Canadian Visas. Those individuals would be permitted to board their flights destined to The Bahamas. And, on arrival, Immigration will give them an entry letter to take to the Consular Division for the Visa to be issued.


Customs & Immigration
Arrival

Upon arriving in The Islands Of The Bahamas, everyone must fill out and sign an immigration form, keeping a portion of the card in hand until departing. An verbal baggage declaration is required. Each adult visitor is allowed to bring 50 cigars, 200 cigarettes or one pound of tobacco, one quart of spirits and a variety of personal effects (personal radio headsets, bicycle, two still cameras, etc.). All beer imported into the country is dutiable at a rate of $10 per imperial gallon or $18 per case. Purchases up to a value of $100 are permitted by all arriving passengers.

Departure

For up-to-date information on regulations for international travel, US residents should visit the Travel Section of the US Customs & Border Protection website.

Boats

If entering the Bahamas by boat, there’s a flat fee to clear Customs & Immigration; $150 for boats up to 35 feet in length and $300 for boats over 35 feet in length. This covers a vessel with 3 persons or less. Also included is a Cruising Permit, a Fishing Permit, Customs & Immigration charges. A $25 Departure Tax is waived for up to 3 persons but the fourth person and each additional person will be charged the $25 Departure Tax. If you plan to stay longer than 12 months, special arrangements must be made with Bahamas Customs & Immigration.


Are there medical facilities in Governor’s Harbour?

Yes — the Medical Clinic in Governor's Harbour has a doctor and nurse on call at all times — tel. (242) 332-2774 or (242) 332-2001.

There is also a volunteer Ambulance Service, operated by HACE (Health Association of Central Eleuthera — tel. (242) 332-3178 or (242) 557-7006)

Most visitors go to the private doctors unless it is an accident or emergency that requires immediate care. Dr. Clifford Bacchus is a private medical doctor, located in Governor’s Harbour and practices both conventional and alternative medicine. He is also an acupuncturist and hypnotherapist, sound therapist, aromatherapist as well as ‘special pain’ therapy — tel. (242) 332-2902.


Can we drink the water?

Feel free to use tap water for washing fruits or vegetables or when brushing teeth. The water is treated on Eleuthera, but we never recommend drinking anything other than bottled water.


Is the island safe?

Eleuthera is one of the most genuinely friendly places in the Bahamas. It appeals to females as they generally don’t get ‘hit on’ constantly, like in some destinations so we are confident when we say Eleuthera is a safe island.

The probability of being a victim of any crime in Eleuthera is very low, as with anywhere in the world, it is always wise to take the normal precautions with your valuables by keeping them out of sight, etc.


Which side of the island is more favoured – Atlantic or Caribbean?

Eleuthera’s easterly side, is called the Atlantic or ocean side. On the northern end of the island where there is no outer reef, the Atlantic has immense rocky cliffs and deep dark waters. Most of the Atlantic side is dotted with spectacular soft sandy beaches. This side of the island has the most amazing bright turquoise water dotted with numerous offshore reefs. The Atlantic side is generally breezy and sometimes downright windy, so beach days tend to have to be planned around the weather.

Eleuthera’s westerly side, is called the Exuma sound, Caribbean or the sea side. It is technically still the Atlantic Ocean, but it faces the Caribbean, so it has been dubbed the Caribbean side of Eleuthera.

This is the shallower calmer side of the island with few breezes so there are many days where the water is dead calm and clear as glass. The beaches on the Caribbean side are the type where you can walk for out for what feels like miles into the calm blue sea. These calm tranquil beaches are perfect for swimming and lazy days lounging in the sun.

Interspersed among the long sandy beaches there are numerous low rocky outcroppings that are great for snorkeling. If the beaches were not enough, one of the most beautiful things you will experience in your life is watching the sun set of over the Caribbean.

Source: http://www.eleutheraparadise.com/


Can I check my email when I’m on the island?

All Governors Harbour Collection properties include a wireless internet connection. Other free wifi spots nearby include; The Haynes Library, Da Perk Café, Island Farm, Buccaneer Club, and Pascal’s at Sky Beach Club.


Do I need to rent a car?

Eleuthera is very rural and the island is 110 miles long. There is a lot to see and do. If you want to explore, go sightseeing, visit other beaches and restaurants, etc., renting a car is recommended

Coordinate the rental in advance and your car will be waiting for you at the airport when you arrive – if you don’t, there will be car rental options at the airport. At The Governor’s Harbour Collection, we are more than happy to suggest our recommended car rental agents upon booking.


Is there tax in the Bahamas?

A Value Added Tax of 12% is charged on most goods and services that registered businesses provide in The Bahamas.


Will my cell phone work in Eleuthera?

Some cell phone carriers will work on Eleuthera, but not all. When they do, the coverage is spotty and not always reliable so make sure you have a backup plan if you are relying on your cell phone for an important call.

The roaming rates are high especially for data so be sure you remember turn off your data capabilities or you will have a very unpleasant surprise (could be thousands of dollars) when you get your phone bill. Most GSM carriers (AT&T and T-Mobile) should work, but most CDMA carriers will not. Make sure to call your carrier to double check.

Verizon Wireless is a CDMA carrier, but you can occasionally get their phones to work if you are close to the cell towers in Governors Harbour and Rock Sound, but the service is not necessarily reliable.

Unless you have one of their "global ready" phones (check their site for a current list) then the phone will automatically switch from CDMA to GSM and you will get a signal anywhere a local cell phone would work. It still costs $1.99 a minute to call anywhere (with or without the international plan) including voicemail and $0.50 to send a text and $0.05 to receive. They also offer a global data plan which is $25 per 100MB.

AT&T also works in all the major settlements. Standard international roaming is $2.29/min including voicemail, or $1.99/min if you have the world traveler plan ($5.99 mo). Texts are $0.50 to send and $0.0195 KB to receive. Data is pay per use at $0.0195 KB.

T-Mobile has good coverage on Eleuthera but beware they currently have a roaming rate of $3.49/min for the Bahamas. Text messages are $0.50 to send and $0.20 to receive, data is $15 per MB.

As far as we have heard, Sprint and Alltel do not work in the Bahamas. If you have either Sprint or Alltel call them to see there is a way to get them to work or try to find an alternative calling method.

Source: http://www.eleutheraparadise.com/faqs.html


Is the electrical system the same as in the US?

Yes, all islands in the Bahamas have 110/120 Volt AC. Wall plugs are the same as in the US.